Automating Quality Control & Inspection To Avoid Quality Deviations
The existing solution was outdated and basically used paper-based forms and later spreadsheets to enter data for inspections. These manual compliance processes made audits difficult and caused quality deviations and delays.
The client needed an automated quality and compliance solution to save time, improve food safety and quality, minimize errors and reduce the workload. Manual processes were slowing down the processes.
The solution helped automate audits and inspections and facilitated the client in tracking the processes and activities. It helped the management get total visibility over the processes in the fields so that they could take faster data-driven decisions.
Conducted detailed discovery to understand client challenges, goals, and root causes to design an effective quality management solution.
Defined workflows and user personas, created wireframes and designs, secured approvals, then proceeded with prototype and development.
Developed a modular solution with server components, administrative module for user and work order management, and QA module.
Deployed solution after backend integration, conducted testing, and provided training to help client effectively adopt and use system.
A web-based application for the administration and management: This module will allow them to manage and oversee everything happening in the fields from within their offices via an admin dashboard
The solution allows the management to create, view, and search for programs and work orders. It allows them to approve and reject task submissions, and automate corrective actions.
It enables the management to add, edit, activate, and also deactivate users. It also makes it easy to associate users with the divisions that pertain to them.
The solution allows the management to keep and maintain a history of all the work orders so that it is easier to search for particular tasks done in case of audits.
The solution leverages Power BI, which is integrated within the administrative module, to generate reports and trend analysis, for instance, the Work Order report, the Trend report, and the QA Technician report.
This module allows the Quality Assurance technicians to perform their day-to-day tasks and duties.
They show the QA technicians their tasks for the day, along with notifications and updates for different assignments.
The solution lets the QA team see their work orders and tasks. It lets them enter data for each task and lets them edit their submissions for a configured period.
The solution helped turn the situation around for the client and gave them exactly what they needed in the form of an automated quality, control, and management solution. It helped them streamline their quality management and improved overall business effectiveness. Electronic reporting helped make audits much easier and faster and there no longer had to be any delays because the USDA officials could access the application with their own accounts. The solution helped add value to the client’s business in the following ways:
More than 65% of the workflows and more than one hundred forms were digitized which reduced the load on the workers.
Productivity, as well as the quality of work, was improved as the tasks were digitized and the chances of errors are reduced at all levels.
Data errors made due to human negligence were minimized because most repetitive tasks were automated and the check and balance is maintained by having real time data.
The management can now automate corrective actions, which minimizes the time taken to amend quality deviations and other such situations.
The management can also leverage preventive maintenance which also improves quality management and reduces the number of recalls.
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