Global Dairy Advisory Program Scales to 20% More Farm Visits Without Growing Teams

As dairy advisory program expanded across global markets, a legacy consultant platform was making farm visits harder to manage, reports slower to deliver, and field data less reliable. Folio3 helped reimagine the experience with a modern digital platform that enabled consultants to spend less time on administration and more time supporting dairy producers.

Problem

The legacy dairy consultant platform created unnecessary administrative work, inefficient farm visit workflows, and challenges in capturing data in remote locations.

Need

The client needed to equip consultants with faster reporting, reliable field data capture, and tools for more impactful producer conversations.

Solution

Folio3 rebuilt and enhanced the platform with offline-first mobility, automated reporting, profitability insights, and streamlined consultant workflows.

About

The Company

A global dairy nutrition and agriculture company supporting producers across the Americas, Europe, and Asia. Through a network of over 500 dairy consultants conducting nearly 17,000 farm visits annually, the company provides nutrition guidance, herd performance evaluations, and operational insights to help dairy producers improve productivity and farm profitability.

Understanding the Challenge

An Aging Platform Was Limiting Dairy Consultant Productivity

Used by dairy consultants across multiple regions and thousands of farm visits, the legacy platform had become increasingly difficult to scale and maintain as adoption grew. Time-intensive reporting processes, synchronization challenges in low-connectivity environments, and fragmented user experiences reduced consultant efficiency and limited the platform’s ability to support expanding dairy advisory programs worldwide.
  • Data Living in Silos: Production, feed, health, and reproduction data existed across disconnected sources with no unified view
  • Delayed Decision-Making: Without real-time data access, producers and consultants were always reacting to problems rather than preventing them
  • No Forecasting Capability: Farms had no way to predict profitability or benchmark their herd performance against industry standards
  • High Replacement Costs: Poor calf and heifer management increased the need for replacement animals, raising operational costs for dairy producers.
  • Operational Inefficiency: Managing herd operations without integrated insights created compounding inefficiencies across feeding, health, and reproduction
  • Limited Consultant Reach: Consultants lacked structured digital tools to capture observations, making farm visits inconsistent and hard to act on at scale

The Solution

An Integrated Platform for Dairy Farm Data and Analytics

Folio3 enhanced and expanded a global dairy intelligence platform that enables consultants and producers to collect farm data, evaluate herd performance, benchmark results, analyze profitability, and forecast future outcomes.

Mobile Farm Data Collection

A field-ready mobile application that enables dairy consultants to capture observations, assessments, and operational data during farm visits while maintaining a consistent and standardized evaluation process across regions.

On Farm Assessment Tools

A comprehensive suite of more than 20 digital assessment tools designed to evaluate animal health, nutrition programs, facility conditions, and overall herd performance.

Herd Performance & Nutrition Analytics

Advanced analytics capabilities that transform farm observations and operational data into actionable insights for consultants and producers.

Herd Lifecycle Monitoring

Integrated monitoring tools that track animal performance throughout every stage of the production lifecycle to support long-term herd productivity.

Profitability Forecasting

Decision-support capabilities that help consultants and producers evaluate future performance scenarios and financial outcomes.

Real Results,
Measurable Impact

The modernized platform enabled dairy consultants to spend less time on reporting and more time working directly with producers. With reliable farm data capture, instant access to herd performance insights, and profitability tools available during farm visits, consultants increased their capacity, strengthened producer relationships, accelerated platform adoption, and delivered greater value across global dairy advisory programs.

“As of April 1st, 2024, we successfully migrated users from the legacy dairy management application to a new, more advanced platform. Today, over 440 consultants globally are actively using the system, with adoption expected to grow further in the coming months. The platform is now supporting dairy operations across regions, including North America, South America, Europe, Asia, and Africa.

One regional dairy team was among the first to transition and has already reported increased usage and engagement. In FY23, a total of 444 on-farm visits were recorded, with 361 classified as routine herd visits. In FY24, the number has already reached 550 visits to date, including 440 routine visits, showing that consultants are consistently using the platform during everyday dairy farm activities.”

Senior Product Manager

Animal Production & Health

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