The UI and UX for the client’s existing solution had usability issues and made navigation difficult for less tech-savvy users. There was a constant risk of losing data and the application crashed frequently.
They needed to revamp the UI/UX for the application so the farmers found it easier to streamline their daily operations and manage long-term planning without being in constant fear of data loss.
The new and improved solution was powerful yet had a user-friendly and intuitive interface, so even the users with a lack of technical knowledge found it easy to use.
We conducted a 6 to 8 week discovery, analyzed user roles and pain points, and recommended a complete UI UX revamp.
We restructured workflows and designed intuitive wireframes, enabling users to complete tasks quickly with minimal effort and fewer steps.
Our development team then took over and recreated the UI/UX to build a new and improved solution for the client.
We deployed the solution after minimal training was given to explain the new features as well as the interface changes.
Users are welcomed with a splash and onboarding screens with coach marks explaining features, app purpose, and how to use each element effectively.
The dashboard provides visibility into upcoming actions, unsynced items, recent farm visits, and pinned prospects and customers for quick access.
Users can create, view, and update sites while managing pens and configuring diet setups for cattle within the application.
A digital notebook allows users to view consultant notes, create new entries, and update existing notes for better information tracking.
The application supports reliable auto syncing when the internet is available, with sync results shown on the dashboard and a manual sync option.
Consultants log in through the client portal, while other users securely access the application using Okta-based authentication.
Users can access, view, and manage customers and prospects, explore associated sites, and create or pin records for quick reference.
Users can create visits, manage tools and pens, generate reports, and filter historical visits by tool, status, and date range.
Users can access visits, customers, notebook, and dashboard offline, with updates reflected only after syncing when internet connectivity is restored.
The solution enabled many users who didn’t even use the application to leverage the benefits of the analysis and actionable information available in the app. It helped improve the overall user experience and made it easy for the users with little to no technical knowledge.
The consultant now has the control to be able to decide the auto-publish duration, since the data is automatically saved after every 15 minutes.
The app is now more intuitive and gives options to the users to personalize their experience by marking their frequent tools and customers.
The digital notebook redefined convenience for the users that used to carry their physical notebooks with them on visits to avoid data loss.
The reports are shorter and crisper and can be customized according to the user’s preference.
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