Superior Farms
- EcoDocs

Digitizing Quality & Compliance Management Processes For a Lamb Meat Processing Plant


Superior Farms wanted to improve operational efficiencies by eliminating paper-based reviews & forms as it was time-consuming, not actionable and delayed incident reporting that risked compliance deviations


They needed a compliance management solution that could help them acquire, organize, monitor and use day-to-day records to ensure USDA standards compliance from their desks & smart devices.


The web and iPad application automated & digitized Preshipment, record reviews & other forms to save time and take preventive measures to violations with automatic reminders & alerts. Superior Farms can have consolidated view of tasks and performance of all 4 locations in real time.


Superior Farms

A renowned market leader in the meatpacking industry with more than 1000 family ranch partners, Superior Farms is a lamb processing plant spread across four locations in the United States. Having recently unveiled the “greenest” lamb plant in the United States, it is known for being extremely vigilant about animal welfare, managing data efficiently, and maintaining traceability.

Understanding the Challenge

Manual Processes Causing Inefficiencies

With ever-growing business, manual processes became challenging for Superior Farms. Conventional ways of keeping records were becoming increasingly difficult to manage, track, and maintain. This is because of several reasons:

  •  Managing processes using paper-based forms was difficult, and there were higher chances of human error.
  • Managers had to conduct, track, and maintain daily, weekly, monthly, and annual reviews and forms manually, which wasted a lot of time.
  • Reviews such as record reviews, and pre-shipment reviews were taking too much time and effort. This made decision-making extremely slow.
  • If a USDA compliance officer asked to see submitted tasks or reviews, the process would be long and cumbersome because QC techs would have to dig into old paper-based data to find records.
  • It was difficult to track violations because of manual processes.
  • Having manual HACCP plans and following SOPs of each dept. like animal welfare, fabrication, case ready, shipping & receiving was a tough task. 

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Why Digital Transformation is

Successful meat producers and processors in the 21st century need to be extremely productive, efficient, and resilient if they are to stand the test of digital, the data driven, revolution in the sector. It plays a pivotal role in driving optimum outcomes by controlling and managing data across the value chain.

Enhanced Efficiency

Digital transformation facilitates the automation of workflow processes that help optimize internal workflows in an organization.


Streamlined Data Management

With the use of automated data management tools KPIs can be tracked effectively for proactive decision making.

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Increased Productivity

Digital transformation helps increase employee engagement by forming a collaborative work environment.

Building The Solution

Automating Work Orders and Digitizing Workflows

Folio3 helped eliminate the paper-based processes and digitized the whole process and system for the client. The digital transformation not only helped save time, but also solved the data accuracy and transparency issues. Our FSIS food safety and compliance management solution centred around digitizing their location, quality, and compliance management with USDA regulations.

Our Approach

  • Understanding The User Journey

    First, we identified the challenges being faced by the client. We dissected the problems, prioritized them, and identified the critical parts. We created user personas and identified the pain points for each persona.
  • Building Wireframes & Designs

    Since we mutually decided to customize an existing product, we built wireframes for the additional features and got them approved before creating designs.
  • Customizing The Existing Solution

    Our developers then incorporated the additional requirements of the client into the solution with the help of the wireframes and designs.
  • Deployment & Training

    After synchronizing and integrating the solution with the client’s data and requirements, the solution was implemented and training was offered, so the team could leverage it to the fullest.

The Solution


Form Automation & Digitization

More than 300 forms were digitized so that relevant tasks could be automated, scheduled, and assigned to relevant QC techs and production supervisors.


Compliance Related Documentation

All the documentation including program manuals as well as SOP-related documents were digitized and linked separately to relevant task forms to help compliance and violation management.


Department Configuration

All five departments such as Animal Welfare, Fabrication, Case Ready, Shipping, and Receiving were configured separately so that department-wise performance can be managed and maintained.


Location Configuration

Four different locations were set up with separate user management for each location. The forms were divided and organized by location, which helped the client in sorting the data by date as well as location.


Missed Task Management

If a task is missed, it instantly appears on the dashboard of the manager concerned and helps him identify why it was missed and whether any corrective action needs to be taken. This helps the manager save time and manage tasks in a better way.


Preventive & Corrective Measures

Preventive and corrective measures were automated. A rule-based violation management option was introduced, whereby they could set different rules for different situations. This helped the client be more proactive.


Active Directory Integration

Enhanced the user experience with the help of active directory integration. This minimized the effort of remembering passwords.


Digitized Reviews

Record reviews, pre-shipment reviews, and direct observations were all customized and set to automated scheduling, ensuring that none of them were missed and that a history of all reviews is maintained.


Offline Support

The mobile application was designed with offline support so that workers could still submit their tasks, and they would simply get synchronized later when internet connectivity was available.


Compliance Management

USDA resources are given their own account on the web application, and they can log in and keep a check according to their schedule. This reduces interaction and saves time.

The Resulting Transformation

Increased Productivity & Efficiency

Folio3 automated the entire process for the client with a continuous support system and facilitated them in the management and tracking of their daily tasks. Tasks were scheduled automatically, which helped them comply with the standard procedures.

All four locations were configured, and the entire process was streamlined by location and user roles, which helped them organize their workflows

19000 forms have been filled out in just the first 3 months of implementation out of the 300 forms that were digitized, which means 19000 tasks have been completed and documented.

The client has witnessed increased productivity and efficiency. Tasks are not missed, and workers can concentrate more on the task rather than juggling paper-based forms.

Quality control managers and technicians have the option to use desktops or iPads to view and submit tasks, which offers them convenience.

Digitizing the system has greatly minimized human errors as well as the number of violations.

There is increased transparency in the entire process. The directors and management heads have access to data for all locations, and they are able to review it in real-time.

Superior Farms ensures food safety and is following digital HACCP & CCP plans with a custom FSIS compliance management software. 

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Who We Have Worked With

Boehringer Ingelheim
Agri Beef
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    Our Expertise

    20+ years in the AgTech Industry

    600+ projects completed worldwide

    A quality management system compliant with ISO 9001, ISO 27001 & 27701

    Microsoft Partners: Gold Partner, Silver Partner

    NetSuite Alliance Partner, NetSuite Success Partner, NetSuite Commerce Partner