Automating Quality Control & Inspection To Avoid Quality Deviations
The existing solution was outdated and basically used paper-based forms and later spreadsheets to enter data for inspections. These manual compliance processes made audits difficult and caused quality deviations and delays.
The client needed an automated quality and compliance solution to save time, improve food safety and quality, minimize errors and reduce the workload. Manual processes were slowing down the processes.
The solution helped automate audits and inspections and facilitated the client in tracking the processes and activities. It helped the management get total visibility over the processes in the fields so that they could take faster data-driven decisions.
We went through a digital discovery process to understand the issues the client was facing and what they wanted to achieve with the solution. We went deep into the details and tried to address the root cause in order to come up with the perfect solution.
After understanding the workflow and creating user personas, we went on build wireframes, and later designs, for the solution we were proposing. We then ran the designs past the client and go them approved before building a prototype and starting development.
This was when our team of developers got to work to develop a modular solution. Other than the server components for data management, the team went on to build an administrative module for user management as well as work order management, and a QA module to manage their daily quality control tasks.
We helped deploy the solution after integrating it with the backend and then offered training to the client so they could understand the new solution and gain from it in the best possible way.
The solution allows the management to create, view, and search for programs and work orders. It allows them to approve and reject task submissions, and automate corrective actions.
It enables the management to add, edit, activate, and also deactivate users. It also makes it easy to associate users with the divisions that pertain to them.
The solution allows the management to keep and maintain a history of all the work orders so that it is easier to search for particular tasks done in case of audits.
The solution leverages Power BI, which is integrated within the administrative module, to generate reports and trend analysis, for instance, the Work Order report, the Trend report, and the QA Technician report.
The solution helped turn the situation around for the client and gave them exactly what they needed in the form of an automated quality, control, and management solution. It helped them streamline their quality management and improved overall business effectiveness. Electronic reporting helped make audits much easier and faster and there no longer had to be any delays because the USDA officials could access the application with their own accounts. The solution helped add value to the client’s business in the following ways:
More than 65% of the workflows and more than one hundred forms were digitized which reduced the load on the workers.
Productivity, as well as the quality of work, was improved as the tasks were digitized and the chances of errors are reduced at all levels.
Data errors made due to human negligence were minimized because most repetitive tasks were automated and the check and balance is maintained by having real time data.
The management can now automate corrective actions, which minimizes the time taken to amend quality deviations and other such situations.
The management can also leverage preventive maintenance which also improves quality management and reduces the number of recalls.
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