A Leading Global Dairy Corporation
Revamping UI/UX to Make it a Smoother, More Intuitive Experience
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Digital transformation facilitates the automation of workflow processes that help optimize internal workflows in an organization.
With the use of automated data management tools KPIs can be tracked effectively for proactive decision making.
The use of modern technological tools help optimize cost by prioritizing and optimizing operational process of a company.
Digital transformation helps increase employee engagement by forming a collaborative work environment.
We conducted an intensive discovery that lasted between 6 and 8 weeks, trying to dive deep and understand the intricacies behind the challenges and issues being faced by the client. After making different user roles and dissecting the pain points for each, we suggested a complete revamp of the UI/UX for the mobile application.
We then went on to rethink and remap the workflow to be able to design it in the easiest, most intuitive manner. We designed wireframes that minimize effort for the client and enabled them to accomplish the same tasks within a couple of taps.
Our development team then took over and recreated the UI/UX to build a new and improved solution for the client.
We deployed the solution after minimal training was given to explain the new features as well as the interface changes.
The client’s users are welcomed with a splash screen and then a series of onboarding screens and coach marks, telling them what problems the app is solving and how they can use each element and feature.
The dashboard shows several items like upcoming actions, unsynced items, recent farm visits as well as the top pinned prospects and customers.
The user will be able to create new sites, view and update them, and also manage pens and diet set up for the cattle from within the app.
The solution enables the client to have a digital notebook where the user can view notes added by the consultants and also create new notes and update them as needed.
The solution enables the client to finally be able to auto-sync without any issues whenever a user finds an internet connection with the sync result showing on the dashboard. The user also has the option to manually sync the app.
The client’s consultants will be able to log in via the client’s login portal, whereas all other users will be able to log in via Okta login.
The solution enables the client to have access to the entire list of customers as well as prospects. The users will be able to view them, view the sites within the customers, and also create new customers as well as prospects and pin them.
The solution enables the client to create new visits, and even manage the tools list for the visits. They are able to switch tools as well as pens and can generate and share tool reports and visit reports. They can also view all the previous visits and filter them according to the tool, status, date range, etc.
The dashboard is viewable to the user, but any new changes aren’t reflected until the app is synced over internet connectivity. The solution enables the user to access visit history, new visits, customers as well as the notebook in offline mode.
